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Associate Director, Distribution Strategies
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Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center – Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business.
Relocation: This job may be eligible for relocation.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
The Role:
The Distribution Strategy Leader will serve as a transformational leader, responsible for redefining and modernizing the end-to-end vehicle distribution experience for both dealers and customers. This individual will lead a team focused on enhancing dealer satisfaction, improving the customer journey, accelerating sales and market share, and driving out inefficiencies in the order-to-delivery pipeline.
A central accountability of this role is to build and expand a Distribution Strategy Center of Excellence, aligning with sales channels and cross-functional teams to drive operational excellence, proactive communication, and continuous innovation.
The ideal candidate is a strategic and collaborative leader with the foresight to anticipate challenges and the capability to align complex stakeholder groups. They are energized by driving meaningful change, developing high-performing talent, and delivering measurable improvements in customer and dealer outcomes.
What You’ll Do (Responsibilities):- Lead and develop the Distribution Strategy Managers team focused on cross-functional optimization.
- Build and evolve the Distribution Strategies Center of Excellence, supporting field operations and improving dealer and customer experiences while reducing waste and inefficiency.
- Identify and resolve systemic issues in the order-to-delivery process to reduce cycle time and improve dealer satisfaction.
- Champion automation and digitization initiatives that alleviate pressure on field teams and improve execution in distribution-related tasks.
- Lead the channel distribution support structure, ensuring strong engagement, satisfaction, and communication across sales channels.
- Foster a learning and development culture, enabling Channel Distribution Managers to deliver strategic guidance in Dealer Order Management, forecasting, inventory balancing, constraint management, order placement, and Strategic Target Market Initiatives (STMI).
- Guide integration and collaboration between distribution strategies roles and internal stakeholders (Order Fulfillment, Logistics, Sales Support, Finance, IT, Legal, FreightVerify).
- Drive process improvement efforts through mapping, risk reduction strategies, and decision-tree development.
- Provide strategic support for key special projects as needed.
- Cultivate and maintain strong functional relationships with internal and external partners.
Additional Description
Your Skills & Abilities (Required Qualifications):- Bachelor’s Degree required
- Minimum 10 years of professional experience.
- At least 7+ years in a supervisory or leadership capacity.
- Minimum 7+ years of automotive industry experience.
- 5+ years of direct dealership-facing experience, preference to field leadership capacity.
- Visionary leader with the ability to see beyond current limitations and innovate for the future of vehicle distribution.
- Strong strategic planning and proven execution capability.
- Effective project management with a track record of leading initiatives to completion.
- Business acumen with a growth-driven mindset to drive performance improvements.
- Excellent interpersonal, communication, and presentation skills, especially with senior leadership.
- Deep understanding of dealership operations, particularly order management, allocation, and logistics.
- Working knowledge of risk management practices and tools
Preferred Qualifications:- Proficient in GM systems and applications such as VINView, UVI, OTDS, VBARS, VTIMs, OWB, etc.
- Master’s Degree preferred.
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