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Job Description
Summary
Customers enquiries management for spare and repair parts received from end-user customers. Monitoring of the deliveries time and the provision of the spare parts from the supplier.
Duties and Responsibilities
- To issue spare parts and repair offer to the end-user customers.
- To require the offer to the suppliers of parts cooperating with Purchasing department;
- To process purchase orders received from the customers;
- To control and monitoring the lead time of the parts ordered,
- To track and monitoring the internal processes and maintain key metrics
Knowledge & Skills-Standard
- Excellent knowledge of Windows Office (specifically Word, Excel and PowerPoint)
- Knowledge of management software (SAP)
- Skill to relate with customers
- Internal purchasing processes knowledge and invoice track
- Good communication, presentation and negotiation skills
Behavioral Competencies
- Curiosity for industrial manufacturing processes
- Interested for customer needs and ambition to discover and propose solutions
Qualifications
Education :
- Engineering degree
- Previous experiences - Experience in Robotics and/or others Automation System
- Languages - Fluent spoken and written English is a necessary requirement
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