• SBA Extends Hours of Michigan Virtual Loan Outreach Center and Business Recovery Center and Announce New Phone Number

    WASHINGTON – To provide better service to disaster survivors, the U. S. Small Business Administration announced today that effective immediately, the hours of operations for its Virtual Disaster Loan Outreach Center/Business Recovery Center (VDLOC/VBRC) in Michigan are now 8 a.m. to 8 p.m., Eastern Time, seven days a week, for businesses and residences in the declared disaster area affected by severe storms and flooding on May 16-22, 2020. The new number to call the VDLOC/VBRC for assistance is (800) 659-2955.

    The disaster declaration covers Arenac, Gladwin, Iosco, Midland and Saginaw counties in Michigan which are eligible for both Physical and Economic Injury Disaster Loans from the SBA. Small businesses and most private nonprofit organizations in the following adjacent counties are eligible to apply only for SBA Economic Injury Disaster Loans: Alcona, Bay, Clare, Genesee, Gratiot, Isabella, Ogemaw, Oscoda, Roscommon, Shiawassee and Tuscola in Michigan.

    In accordance with health precautions for the Coronavirus (COVID-19), the SBA will not establish a field presence to assist survivors. However, SBA will continue to provide first class customer service and conduct outreach virtually with webinars, skype calls, phone assistance and step-by-step application assistance. As a result, SBA has opened a Virtual Disaster Loan Outreach Center/Business Recovery Center (VDLOC/VBRC) to help survivors apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at https://disasterloanassistance.sba.gov/ and there are virtual customer support representatives available to assist applicants with completing the online application. The VDLOC/VBRC information:

    Virtual Disaster Loan Outreach Center (VDLOC)
    Open: Monday - Sunday (7 days/week) Hours: 8 a.m. – 8 p.m. Eastern Time
    Phone: (800) 659-2955

    These services are only available for the Michigan disaster declaration as a result of the Severe Storms and Flooding on May 16-22, 2020, and not for COVID-19 related assistance.

    Survivors should contact the Disaster Assistance Professionals at (800) 659-2955 to schedule an appointment for immediate one-on-one assistance in completing their applications. Requests for SBA disaster loan program information may be obtained by emailing FOCE-Help@sba.gov. The SBA will conduct extensive outreach to ensure that all impacted by the disaster are afforded the opportunity to seek assistance.

    Businesses and private nonprofit organizations of any size may borrow up to $2 million to repair or replace disaster damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.

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