• Beware of UIA Text Message Phishing Scam!

    If you have filed for unemployment benefits and receive a text message claiming to be from the Michigan Unemployment Insurance Agency (UIA), ignore it – it’s a scam. UIA does not use text messaging to correspond with claimants.

    The Agency’s anti-fraud investigators have learned of a recent phishing scheme to try to steal money and personal information from Michigan workers who have lost jobs through no fault of their own. The text message comes from an out-of-state phone number and provides a link to claim back payments. Do not click on the link. Report it as junk or spam and delete the text.

    UIA communicates with claimants through their Michigan Web Account Manager (MiWAM) account, letters mailed to the current address on file or by phone.

    Here are 10 tips from the UIA to protect your personal information:

    • Scrutinize the webpage URL or link that you receive. If it is not an official Michigan.gov website, do not use it.
    • If you do not trust a website or information, call UIA’s Customer Service at 1-866-500-0017 to verify what you are seeing.
    • You should only link to UIA information or services through gov/UIA.
    • UIA will never ask a claimant to provide logins, passwords or banking information.
    • UIA will never ask a claimant to send information to our personal emails.
    • UIA will never ask a claimant to text information back.
    • Keep your MiLOGIN and MiWAM information secure, do not provide it to anyone.
    • If someone calls and you are suspicious about the intent, hang up and call UIA at 1-866-500-0017 and request staff to send information to you through your MiWAM account.
    • If a caller provides information that sounds too good to be true, it likely is. Hang up.
    • Make sure your contact information is current should UIA staff need to reach you.

    If you suspect fraud or identity theft, report it by clicking on the Report Fraud and Identity Theft link at Michigan.gov/UIA and fill out a referral form. Be sure to fill out all the information and make sure it is current. Staff will respond to you in a timely manner. A UIA video explains how to report identity theft.

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