• Team Leader, Engineering (Incident Management) - Detroit, MI

    Posted: 07/15/2021

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    Job Description

    Minimum Qualifications

    • Undergraduate degree or equivalent experience in computer science, information technology, or a related field
    • 2 years experience or equivalent in a software engineering, quality engineering, product development, or role in a relevant field
    • Experience mentoring and developing team members
    • Experience using agile metrics, such as throughput, work-in-progress (WIP), cycle-time, and defect rates, to improve team performance
    • Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate, and persuasive language
    • Knowledge of organizational technology standards, including testing and deployment
    • Knowledge of different software delivery roles and the responsibilities of each, such as Software Engineers, Architects, Leadership and Product roles

    Preferred Qualifications
    • Certified in Scaled Agile Framework (SAFe) agile practices
    • 2 years experience programming in C#, F#, PHP, Python, Java, JavaScript, Progress, or other object-oriented/functional programming languages
    • Experience working on teams that meet organizational engineering and architecture standards
    • Experience coordinating tech incident resolutions
    • Demonstrated ability to meet delivery goals with shifting timelines, staffing, and dependencies
    • Knowledge of organizational technology standards, including architectural design and integration patterns
    • Knowledge of supported business domains
    • Knowledge of people leadership practices, such as change management, recruiting, hiring, performance management, corrective action, and compensation administration
    • Knowledge of multiple agile development methodologies

    Job Summary
    The Team Leader, Engineering is a servant leader whose mission is to build a team that is self-organizing and self-managing. Responsible for elevating team member performance, the Team Leader ensures their team has what it needs to implement technologically superior software.

    • Lead and mentor an agile team that leans into data-driven experimentation, innovation, quality, and craftsmanship
    • Communicate and promote the culture and mission of the company
    • Collaborate with leadership to establish a divisional mission aligned with the company vision
    • Promote iterative, thoughtful decision-making within a self-organized team
    • Recognize trends affecting delivery goals and support team decisions on short- and long-term resolutions, removing roadblocks when necessary
    • Drive performance in areas, such as quality, predictability, flow, and velocity
    • Coordinate response and communication of tech incidents to stakeholders
    • Recognize trends across tech incidents and ensure true root causes have been identified and fixes implemented
    • Stay informed of trends and changes in the broader technology, business, and regulatory landscapes
    • Regularly evaluate the team's size, organizational fit, and position and propose changes to improve synergies
    • Understand and plan for the product roadmap and maintain awareness of broader technical and business changes impacting the team
    • Develop short-, mid-, and long-term key results with the team to achieve team objectives
    • Develop and retain talent in alignment with the product team's vision and roadmap
    • Lead interviews and discussions regarding hiring decisions for candidates and promotions, pulling in appropriate subject matter experts as required
    • Prepare and deliver reviews, compensation adjustments, and promotions
    • Identify, implement, and drive adoption of best practices within the leadership community
    • Mentor and support team members on any of the above responsibilities

    Quicken Loans
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Asian Pacific American Chamber of Commerce (APACC)

 PO Box 54, Clawson, MI 48017

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