• Director (Best Choice Operations) - Detroit, MI

    Posted: 08/02/2021


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    Job Description


    Duties

    • Responsible for leading, managing, developing, supervising, and evaluating the Best Choice Staffing Office (BCSO);
    • Work on marketing tactics and build collaborative relationships with leadership members throughout Henry Ford Health System; 
    • Assure maintenance of Henry Ford Health System's professional, clinical, and educational excellence in quality patient care; 
    • Review, maintain, and evaluate all annual mandatory nursing compliance requirements, as well as requirements in association with Clinical Educators; 
    • Interview, evaluate, and hire nurses; evaluate the performance of RNs and provide feedback, mentoring, counseling, and guidance; 
    • Address issues and investigate opportunities for improvement; 
    • Identify gaps in clinical performance and develop learning plans to address the gaps; 
    • Assist in designing, implementing, and evaluating educational problems for all clinical disciplines; hire and manage staffing and scheduling of all Best Choice resources, as well as the department staff; oversee the deployment of all RN staff to HFHS operating units, using various scheduling and communication applications; 
    • Manage the development, implementation, orientation, evaluation and monitoring of work agreements, and the continued evaluation of daily operations; 
    • Responsible for budgetary oversight of the BCSO; 
    • Demonstrate performance-driven leadership skills, and ability to manage change; 
    • Prioritize and negotiate driving outcomes and process improvements; 
    • Promote collaboration between the BCSO other departments to ensure every effort is made for proper allocation of resources; 
    • Responsible for understanding and applying Hospital System, Human Resources, and Site Nursing policies as they relate to payroll and staffing issues; 
    • Define needs, recommendations and business justification for new technology or workflow processes; 
    • Consult and advise on the approval and use of agency personnel; 
    • Utilize Labor Variance Analysis, strategic staffing planning processes, lean facilitation techniques, clinical resource deployment activities, clinical education/competency requirements, caregiver performance management/documentation procedures, high-cost resource minimization techniques and clinical adult medical/surgical/critical care nursing requirements to perform duties; 
    • Work collaboratively with HR, Nursing, and other disciplines on new processes and projects; 
    • Collaborate with sites and units to ensure appropriate, effective usage and understanding of system resources; 
    • Report to Management on Best Choice implementation activities and results; and 
    • Develop and analyze staffing statistics monitoring trends and norms, as well as review findings with appropriate management.

    Location: 1 Ford Place, Detroit, Michigan 48202
    Salary: $140,000 per year

    Minimum Qualifications:
    • Education: Bachelor's Degree - Healthcare Administration, Nursing Management, Nursing Administration, or in a related field of study (will accept equivalent foreign degree).
    • Training: None
    • Experience: Three (3) years in the position above, as an Administrative Healthcare Manager, as a Clinical Manager of Telemetry and Internal Medicine, as a Program Manager of Cardiac Cath Lab, Interventional Radiology, Arrhythmia Device Clinic, PCI Clinic, Short Stay Unit and Float Pool, or in a related occupation.
    • Will accept five (5) years work experience in the position above, as an Administrative Healthcare Manager, as a Clinical Manager of Telemetry and Internal Medicine, as a Program Manager of Cardiac Cath Lab, Interventional Radiology, Arrhythmia Device Clinic, PCI Clinic, Short Stay Unit and Float Pool, or in a related occupation, in lieu of the primary education and work experience requirements.

    Other Requirements:
    • Will also accept any suitable combination of education, training, and/or experience.

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Asian Pacific American Chamber of Commerce (APACC)

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