• Coordinator (Medical Assistants, Family Practice) - Hamtramck, MI

    Posted: 08/02/2021

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    Job Description

    Oversees the daily functioning of an outpatient clinic to ensure efficient operation. Provides for effective scheduling of patient appointments; controls medical and office supplies and ensures continuity of care and methods through the scheduling of responsible personnel.


    • Schedules staff and daily work assignments.
    • Plans work and vacation schedules; implements improvements to existing system.
    • Conducts daily huddles to facilitate smooth clinical operations with physicians and MA team to include acute patient appointments.
    • Controls medical and office supplies by ordering, receiving and proper storing.
    • Insures smooth communication between medical staff and responsible personnel.
    • Communicate to patients or parents the physician's medical instructions.
    • Acts as a coordinator between physicians and other departments to ensure all test results are available upon patient's arrival.
    • Addresses patient complaints regarding time delays, appointment scheduling, and lack of professional care; works closely leadership regarding threatened litigation.
    • Performs patient care functions such as vision and hearing screening, administering immunizations, recording vital signs, taking height and weight, and charting of other functions related to clinic specialty.
    • Maintains regulatory standards (i.e. Joint Commission, Center for Medicare and Medicaid Services, Environment of Care, Regulatory Readiness, Medication Review, Hand Hygiene and other system compliance efforts).
    • Assists in the selection, orientation, and training of new staff; and may provide input into performance appraisals.
    • Conducts regular staff meetings, to include the review of Press Ganey scores and other quality scores.
    • Performs other job duties as required.

    • Graduate from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) Medical Assistant Program or graduate of a formal medical assistant program with a minimum of five years continuous work as Medical Assistant with verifiable clinical experience. Completion of a clinical externship.
    • Two (2) years of experience as a Medical Assistant.
    • Ability to perform a wide variety of clinical skills as related to ambulatory patient care.
    • Basic computer knowledge and keyboarding skills.
    • Successful completion of Henry Ford Medical Group (HFMG) pharmacology class and test.

    • Current BLS-C certificate.
    • One of the following is required. Failure retain certification/registration will result in termination from employment with HFHS:
      • Certified Medical Assistant (CMA) eligible for Certification by the American Association of Medical Assistants (AAMA) or
      • Registered Medical Assistant (RMA) from the American Medical Technologist organization (AMT) or
      • Certification by the National Healthcare Association (NHA), Certified Clinical Medical Assistant (CCMA), or
      • Certification from the National Center for Competency Testing (CCT), National Certified Medical Assistant (NCMA).

    Equal Employment Opportunity/Affirmative Action Employer

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