Coordinator (Medical Assistants, Family Practice) - Hamtramck, MI
Oversees the daily functioning of an outpatient clinic to ensure efficient operation. Provides for effective scheduling of patient appointments; controls medical and office supplies and ensures continuity of care and methods through the scheduling of responsible personnel.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Schedules staff and daily work assignments.
- Plans work and vacation schedules; implements improvements to existing system.
- Conducts daily huddles to facilitate smooth clinical operations with physicians and MA team to include acute patient appointments.
- Controls medical and office supplies by ordering, receiving and proper storing.
- Insures smooth communication between medical staff and responsible personnel.
- Communicate to patients or parents the physician's medical instructions.
- Acts as a coordinator between physicians and other departments to ensure all test results are available upon patient's arrival.
- Addresses patient complaints regarding time delays, appointment scheduling, and lack of professional care; works closely leadership regarding threatened litigation.
- Performs patient care functions such as vision and hearing screening, administering immunizations, recording vital signs, taking height and weight, and charting of other functions related to clinic specialty.
- Maintains regulatory standards (i.e. Joint Commission, Center for Medicare and Medicaid Services, Environment of Care, Regulatory Readiness, Medication Review, Hand Hygiene and other system compliance efforts).
- Assists in the selection, orientation, and training of new staff; and may provide input into performance appraisals.
- Conducts regular staff meetings, to include the review of Press Ganey scores and other quality scores.
- Performs other job duties as required.
- Graduate from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) Medical Assistant Program or graduate of a formal medical assistant program with a minimum of five years continuous work as Medical Assistant with verifiable clinical experience. Completion of a clinical externship.
- Two (2) years of experience as a Medical Assistant.
- Ability to perform a wide variety of clinical skills as related to ambulatory patient care.
- Basic computer knowledge and keyboarding skills.
- Successful completion of Henry Ford Medical Group (HFMG) pharmacology class and test.
- Current BLS-C certificate.
- One of the following is required. Failure retain certification/registration will result in termination from employment with HFHS:
- Certified Medical Assistant (CMA) eligible for Certification by the American Association of Medical Assistants (AAMA) or
- Registered Medical Assistant (RMA) from the American Medical Technologist organization (AMT) or
- Certification by the National Healthcare Association (NHA), Certified Clinical Medical Assistant (CCMA), or
- Certification from the National Center for Competency Testing (CCT), National Certified Medical Assistant (NCMA).
Equal Employment Opportunity/Affirmative Action Employer