• Access Line Representative Resource (2021-89, 2021-90)

    Posted: 08/05/2021


    Position: Access Line Representative Resource
    Req.#: 2021-89, 90
    FTE: On-Call, Non-Exempt
    Unit: UAW
    Department/Location: Access Center Department
    Starting Wage: $15.43 hourly rate
    Access Line Representative Resource
    Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
    We are seeking an Access Line Representative Resource to provide telephone crisis intervention and answering service coverage which operates 24/7. An on-call/resource employee does not have a regular schedule. They will be scheduled on an as needed basis, and according to their availability.
    Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment to our employees and thorough safety and cleaning protocols are in place. Staff providing services in person are required to wear appropriate PPE Job interviews are being conducted via the internet.

    • High school diploma or equivalent
    • Proficiency in handling multiple projects at one time
    • Computer skills including word processing, spreadsheets, and email
    • Ability to work in a fast-paced environment
    • Excellent communication skills, both verbal and written
    • Experience in a social services not-for-profit agency preferred
    • Experience working with diverse populations preferred
    • Lived experiences with mental illness/developmental disabilities/substance use disorders valued
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required. 
    For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until the position is filled. Network180 is an Equal Opportunity Employer. Network180 participates on E-Verify. 
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org
    We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
    Network180 will operate as an equal opportunity employer.  Network180 will not discriminate against any applicant or employee because of race, color, religion, ethnicity, national origin, gender, age, veteran status, disability, genetic information, sexual orientation, or any other protected class status.


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