Hydration Business Analyst - Warren , MI
The Business Analyst will collaborate with business and technical teams to on-board GM Customer magic moments. Magic Moments are meaningful experiences that delight our customers by providing intuitive and personalized interactions at just the right time. Two critical components of the role are to digest customer experience in each interaction and communicate the intent to each respective team.
Translate customer interactions into business flows, data and metadata requirements.
Enable strategic and operational decisions by delivering data driven insights that "tell the story."
Assist in the creation of strategy, roadmap, critical metric definition, reporting and dashboards.
Support analytical projects from conception to completion with high velocity and quality, while being cognizant of status, roadblocks, and pace throughout; advance as needed to ensure success and timely delivery to business partners.
- Bachelor's degree in Computer Science or Software Engineering, or equivalent work experience; secondary degree in Public Communications or similar preferred.
- Proficient communication and storytelling skills.
- AND MORE...