Departmental Analyst Trainee 9-11 (Facility, Mail and Data Operations) - Dimondale, MI
The primary role of this position is serving as Treasury’s point of contact with the Department of Technology, Management and Budget’s (DTMB) Facilities, Network and Telecommunications Services Division to provide telephony solutions. Other responsibilities include serving as a Facility Services Analyst, Building Access Coordinator and Treasury Emergency Operations Center Analyst. Most of your customers are located in the Operations Center in Dimondale and the Austin Building in Lansing. You will also provide service to Treasury staff in eight in-state and two out-state locations. Your days will be busy providing for your customer’s needs while maintaining the telephone database, analyzing monthly phone bills, and identifying and remedying the technical needs for the Department of Treasury’s call centers. You will also coordinate the completion of Infrastructure Service Requests and evaluate system issues to develop telephony solutions for Treasury’s telecom opportunities. Your responsibilities will include responding to reported telecom issues, building repairs, furniture issues with DTMB or other vendors, providing facilities communications regarding activities within all Treasury locations, providing technical support for the department’s conference room monitors, creating requisitions, purchase orders, delivery orders, maintaining the project log and serving as the telecommunication analyst on the Treasury Emergency Management Team.
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Required Education and Experience
Education for Departmental Analyst 9-P11
- Possession of a bachelor's degree in any major.
Experience for Departmental Analyst 9-P11
Note: Experience is considered professional if the job requires a bachelor's degree.
- Departmental Analyst 9
- Departmental Analyst 10
- Departmental Analyst P11
Education and Experience for Departmental Analyst (Departmental Trainee) 9 (FOR CLASSIFIED STATE EMPLOYEES ONLY)
- Educational level typically acquired through completion of high school.
- Four years of experience as an advanced 9-level worker in an ECP Group One classification. OR
- Three years of experience as an E9, E10, or E11-level worker in an ECP Group One classification. OR
- Two years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification. OR
- Two years of experience as a first-line supervisor in an ECP Group Three classification. OR
- One year of experience as a second-line supervisor in an ECP Group Three classification.
*Paraprofessional classifications are those requiring an associate's degree or two years of college.
College credits may be substituted on a proportional basis (one year of college education may substitute for one quarter of the required experience) for up to one half of the required experience.
View the job specification at: http://www.michigan.gov/documents/DepartmentalAnalyst_12505_7.pdf